Refund policy
At Floof Authority, we want your gear to be as loved as huskies deserve to be. If something's not right, we'll make it right.
We offer refunds for:
- Items sent incorrectly (our mistake, not yours)
- Damaged or defective products
The details:
Refund requests must be made within 30 days of your purchase date. Just email us at [Your Support Email] with your order number and a quick description of the issue â no interrogation, no hoops to jump through.
Care matters too
For best long-term wear, check the washing and care instructions included with your order. Great gear deserves a little TLC.
Policy updates
We may update this policy from time to time without prior notice. For the most current version, reach out to support@floofauthority.com anytime.